![]() ![]() If you have the 2010-2013 Apple TV Remote you can replace the 2032 coin cell battery by twisting the door on the back.Charge your Apple TV Remote (15 minutes should do it but Apple recommends 30).Try your Apple TV Remote again after you try any of these steps or keep moving down the list until it’s fixed □: Apple TV Remote not working? 6 ways to fix it If you have a 2nd or 3rd gen Apple TV – sold between 20 – you may have the old aluminum Apple TV Remote that uses a coin cell battery (all of the steps below won’t apply to that one but the first three steps will). The latter comes with either a Lightning or USB-C port for charging with the older black remote using Lightning to recharge. ![]() If the code doesn’t appear and you can control your Apple TV, your iOS device is already paired and you can start using the app.Is your Apple TV Remote not working? Whether you’re seeing issues intermittently, all the time, or just having trouble with volume buttons, follow along for 6 solutions to fix your Apple TV Remote.ĭepending on what Apple TV you purchased, you’ll probably have the older black Siri Remote or the modern aluminum Siri Remote. On your Apple TV, go to Settings > General > Remotes and enter the four-digit code that appears on your iOS device.Open the Apple TV Remote app on your iOS device, and choose your Apple TV.Connect your iOS device to the same Wi-Fi network as your Apple TV.To find out, open the App Store and tap Updates. If you already have it, check that you have the latest version. Download the Apple TV Remote app from the App Store on your device.Make sure that you have the latest software for your Apple TV and your iOS device.In case the issue persists then you can use your iPhone or iPad as a remote. When the Siri Remote is successfully paired, an onscreen message appears. Press and hold the Menu button button and the Volume Up button Volume Up button for 2 seconds.Turn on Apple TV and position the Siri Remote so it’s within 3 to 4 inches (8 to 10 cm) and pointing at the front of Apple TV.Pair the Apple TV with the Apple TV Remote If you’re nearby but the volume controls don’t respond, move anything that blocks the path between your remote and the front of your television or receiver.Ĭheck if the Apple TV remote not working issue still occurs. The Siri Remote relies on Bluetooth connection so make sure to stay within range. Once the remote has sufficient charge check if the Apple TV remote not working issue still occurs. How To Fix Apple TV Remote Not Working Issueīefore performing any of the recommended troubleshooting steps for this particular problem you should try to restart the Apple TV device and the TV set first as this will usually resolve most issues caused by a minor software glitch.Ĭharge the Apple TV Remote for 30 minutes using a Lightning to USB cable and a USB wall charger. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. This is a free service we are offering with no strings attached. We will be more than happy to assist you with any concerns that you may have with your device. If you have any issues with your computer or Android device then feel free to contact us using this form. In this latest installment of our troubleshooting series we will tackle the Apple TV remote not working issue. Although the remote is a solid device there are instances when certain issues can occur which we will be addressing today. One of the best ways to navigate the menu of this device is by using the Apple TV remote. Apple TV is a small network device that connects to the HDMI port of your TV that allows the streaming of digital data such as music, video, or the screen display from a Mac or iOS device. ![]()
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